Privacy Policy

 

Last Updated: 25 May 2025

At the Egg Preservation Institute of Asia (EPIA), we are committed to protecting your privacy and maintaining the trust you place in us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information You Provide:
  • Name, contact number, email address, age, health-related queries, etc., submitted via contact forms, appointment booking, or WhatsApp.
  • Any information shared voluntarily during consultations or inquiries.
    
• Automatically Collected Information:
  
  • Device and browser type, IP address, location (approximate), and browsing behavior on our site.
    
  • This data is used for analytics and service improvements and may be collected via cookies or third-party tools like Google Analytics or Meta Pixel.
    
• Advertising and Remarketing Data:
  
  • We use cookies and tracking pixels to show relevant ads to you on platforms like Google, Facebook, and Instagram.
    
  • These tools help us understand ad performance and optimize future campaigns.
    

2. How We Use Your Information

We use the information collected for:

• Responding to your queries and providing patient support.
  
• Booking consultations or follow-ups.
  
• Improving website content and user experience.
  
• Running digital marketing and advertising campaigns (never with identifiable form data).
  
• Internal analytics and performance tracking.
  

3. No Data Sharing with Third Parties

We do not sell, rent, or share your personal data — including form submissions — with any third party under any circumstances.

Your submitted information remains strictly confidential and is used only for the purpose for which it was shared with us.

4. Use of Cookies and Tracking Tools

We may use cookies and similar technologies to:

• Enhance user experience and performance.
  
• Understand how visitors interact with the site.
  
• Deliver personalized ads via remarketing platforms (Google Ads, Meta Ads, etc.).
  

You can manage cookie preferences in your browser settings.

5. Data Storage and Protection

• All collected data is stored securely and accessed only by authorized team members.
  
• We take all reasonable measures to protect your data against unauthorized access or misuse.
  
• However, no method of internet transmission is 100% secure, and we cannot guarantee absolute protection.
  

6. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you.
  
• Ask us to update or delete your data (subject to legal/medical recordkeeping requirements).
  
• Withdraw consent for receiving marketing communication at any time.
  

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect data from minors.

8. Updates to This Policy

We may revise this Privacy Policy from time to time. The most recent version will always be available on this page with the effective date.

 

For any privacy-related queries or data requests, please contact us at care@epiafertility.com or call us at +91 729 000 7244.