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The Content is owned by , its affiliates, or third-party licensors. You may not modify, publish, transmit, transfer, sell, reproduce, create derivative works from, distribute, repost, perform, display, or commercially exploit the Content in any way. You agree to abide by all copyright notices and restrictions attached to the Content accessed through https:// and to avoid altering the Content in any form.
Permitted Use: You may take a single copy of the Content displayed on the website for personal, non-commercial use only, provided you do not remove any trademarks, copyrights, or other notices contained in the Content. Archiving or retaining the Content in any form without written permission is strictly prohibited. The information provided on this site is intended solely to disseminate health information for public benefit.
The website contains facts, views, opinions, statements, and recommendations from users, advertisers, third-party information providers, and organizations. does not represent or endorse the accuracy, completeness, or reliability of any advice, opinion, statement, or other information displayed, uploaded, or distributed through its website. Any reliance upon such information is at your sole risk. makes no warranty or representation regarding the website, its Content, or any services/products provided through or in connection with the website. expressly disclaims all warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.
Under no circumstances shall or its affiliates be liable for any incidental, consequential, special, or punitive damages or lost profits arising from or in connection with the use of its website or the Content provided, regardless of whether such liability arises in contract, tort, or otherwise, even if advised of the possibility of such damages. You acknowledge that third-party providers may advertise their products/services on the website. While partnerships may exist with these vendors, makes no warranty regarding their offerings and shall not be held liable for any claims arising from such products/services.
Any feedback or opinions expressed in response to email queries should not be considered medical advice unless accompanied by a physical examination of the patient. Email communication cannot guarantee security or error-free transmission. As a result, does not accept liability for errors or omissions caused by email transmission. Whilst every effort is made to address all queries and to accommodate valuable feedback from the Users, does not guarantee a response or action to every mail.
are required by law to maintain the privacy of your medical information, to provide you with this written Notice of Privacy Rights and Practices, and to abide by the terms of the Notice currently in effect. This policy shall be applicable to the information collected or displayed on our website. We assure to take the privacy seriously and to keep your privacy and confidentiality of the information provided to us. We shall not intentionally or unless required under laws share the contents of any person with any outside authorities or any third party. We do not guarantee or assure that the electronic communications received from you or contents or records may not be accessible to the third parties.
We want to ensure transparency and clarity regarding the scope and limitations of this service. Please read the following disclaimer (“Second Opinion Terms”) carefully:
The Second Opinion service provided by aims to offer additional insights and recommendations based on the information provided by the patient. It is not intended to replace a comprehensive, in-person medical examination
a. You are solely responsible for the medical, health and personal information you provide at . The opinion of the doctor will depend upon the information you provide to .
b. User discretion is advised while submitting/uploading your required personal and clinical information on the specified place and selecting the Doctor for seeking appropriate medical advice related to condition of the patient. This information shall include patient’s details including contact details, medical history, testing/investigations results/reports, prescriptions, card holder name and other relevant details.
c. services are available to use for children, but the Registered Member for all patients under the age of 18 must be the patient’s parent or legal guardian. If you register as the parent or legal guardian on behalf of a minor, you will be fully responsible for complying with these Terms.
d. If the information provided by you is false/deceptive/inaccurate or misleading, reserves the right to cancel your appointment/registered package without assuming any liability whatsoever. Hence, it’s advised to submit/upload all relevant and accurate information on the portal.
e. For further information regarding how we use the data we collect from you, please refer to our Privacy Policy available at [∙].
a. The services available on the website shall be provided to you via Whatsapp, Phone, or as an offline review through e-mail.
b. You understand and acknowledge that there will not be any physical examination involved and the online opinion shall be provided remotely. The opinion delivered by our team shall solely be based on the verbal communication between our team member and the patient and the test reports and other information provided/uploaded by you on the website.
c. or the consulting Doctor/Medical Practitioner shall not be liable for misdiagnosis / faulty judgment / interpretation error / perception error/Adverse events/ inefficacy of prescribed treatment or advice/validity of the advice or prescription provided by your consulting Doctor or unavailability of the recommended or prescribed treatment or medication under any condition or circumstances. Users are advised to use their discretion for following the advice obtained post consultation from .
d. Services are not meant in any way for emergency and life-threatening conditions. It is advised to take the patient to the nearest hospital in such cases.
After the initial inquiry, our team will coordinate a free video consultation with a resident doctor within the next 60 minutes. In exceptional cases, this may take up to 24 hours if the doctor is occupied.
Patient feedback and lead status will be recorded in our Customer Relationship Management (CRM) system. This information is crucial for continuous improvement and service enhancement.
Please note that medication and prescription related queries will not be addressed during the free video consultation. A visit to the hospital will be required for such inquiries.
Inquiries submitted after 7:30 pm will be attended to the next morning. We will, however, acknowledge your submission via WhatsApp as scheduled.
a. A second opinion via communication media is of an informative nature and cannot and should not replace an on-site examination by a doctor.
b. The patient is aware that important information that is usually collected during an on-site examination where the doctor uses all five body senses, may not be available, which limits the diagnosis of a condition, illness or injury.
c. If a doctor gives a second opinion, this must subsequently be discussed with your treating doctor, who is responsible for the immediate implementation of the treatment.
d. expressly points out that a right to a second opinion only arises after the doctor has determined, after reviewing the documents provided, that remote opinion is possible and therefore creates the second opinion report.
e. In some cases, the doctor may not be able to make a meaningful assessment without a personal consultation on-site with the patient; in this case your second opinion request will be refused. The advance payment already made will be refunded to you.
a. Notwithstanding the general indemnity provided to in the Terms and Conditions, You agree and undertake to indemnify and keep indemnified , the concerned doctor/physician and any affiliate for any losses, costs, charges and expenses including reasonable attorney fees that the concerned doctor/physician and may suffer on account of a misdiagnosis / faulty judgment /interpretation errors / perception error arising from (i) your failure to provide correct and / or complete clinical information / history about the patient in timely and appropriate manner; or (ii) suppression of material facts; or your failure to provide relevant clinical information about the patient; or (iii) misinterpretation of the advice / prescription / diagnosis by you; or (iv) (a)failure to follow doctor’s advice / prescription by you; or (b) incorrect or inaccurate credit / debit card details provided by you; or (c) using a credit / debit card which is not lawfully owned by you; or (d) if you permit a third party to use your password or other means to access your account and deceive in any manner whatsoever. By proceeding with our Second Opinion service, you acknowledge and accept the terms outlined in this disclaimer. For any queries or concerns, please feel free to contact us. Thank you for choosing for your healthcare needs.
For any queries or concerns, please feel free to contact us. Thank you for choosing for your healthcare needs.
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